The Global Business Executive's Checklist:
- Do now assume that customers speak English or share your cultural heritage
- Find their home city on the map
- Master the pronunciation of names
- Learn their country's PERSIA (Political, Economic, Religion, Social, Intellectual and Arts)
- Contract the service of an interpreter
- Get advice from others who work in that country
Global Imperative: The key to sustained profit
- Global thinking
- Patience and perservance
- Respect
- Long range perspective for results
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